Aquasana SimplySoft Salt-Free Water Softener Review

    Aquasana Simplysoft Salt-Free Water Softener Review

    Aquasana Simplysoft Salt-Free Water Softener

    •    Price: $$
    •    Flow Rate: 7-10 gpm
    •    Capacity: 6 Years
    •    No. of People: up to 5
    •    Tech: Salt-Free Conditioner

    Are you looking for a salt-free water softener a.k.a. conditioner that prevents the scaling of your plumbing system and water-using appliances in an effective, yet eco-friendly manner?

    Then the Aquasana SimplySoft might just be the right choice for you.

    It’s a whole house descaler with a dual tank system design that uses Nucleation Assisted Crystallization (NAC) technology to naturally condition your water and reduce its scaling effects, thus extending the life of your water heater, dishwasher, washing machine and more.

    Btw, naturally means that nothing is being added nor removed from your water. How is that possible?

    Well, the SimplySoft uses a special kind of media to alter the structure of hardness minerals.

    This prevents them from binding and forming deposits, a method that is proven to reduce scale by up to 99.6%, says Aquasana.

    Because calcium, magnesium and all other ions are not replaced by salt, your water’s TDS reading will remain the same.

    In case you wonder, the system’s service flow is rated at 7 to 10 gallons per minute. It can handle hardness levels of up to 25 grains per gallon, although it works best at 15 gpg or below.

    Rated softening capacity: 6 years. Operating pressure: 20 to 100 psi.

    And lastly, a 5-micron sediment pre-filter is part of the deal. It traps larger contaminants to increase the softener’s longevity.

    The SimplySoft can also be bought in combination with the Aquasana Rhino, a whole house filter system that removes chlorine (chloramine) and other chemicals and impurities to make your water ready for drinking.

    What We Like

    What we like most about the Aquasana SimplySoft? The fact that it does not require salt, harsh chemicals, electricity or a wastewater drain.

    As a result, you are provided with salt-free drinking water suited for people on a salt-restricted diet, you don’t have to carry around heavy salt bags, the water is safe for the environment as well as your garden and septic system, and it won’t feel slimy on your skin.

    Other benefits are that the SimplySoft does not require cleaning and it preserves all healthy minerals.

    And before we forget, Aquasana offers a 90-day full satisfaction guarantee with this product (only when purchased directly from the manufacturer). In other words, if you don’t like the softener, you can send it back to receive a full refund of the purchase price – no questions asked. You are responsible for return shipping costs, however.

    In addition, you get a 6-year limited warranty.

    Aquasana Water Softener Review

    Installation + Startup Instructions

    First of all, you should be aware that Aquasana recommends you to have a licensed plumber install the SimplySoft for you. It’s also the only way to validate the 6-year warranty.

    If you still want to get a basic idea of how the setup goes, here are some step-by-step instructions:

    If a softener is not equipped with a bypass valve, we recommend you provide for one for ease of maintenance. Also, make sure to comply with local plumbing codes.

    1. Make sure to install the system out of direct sunlight and in the inside preferably.
    2. Keep the unit in an upright position at all times.
    3. Remove the caps (red) from the inlet and outlet port of the main housing.
    4. Flush the unit properly before hooking it up. Use the adapter (included) to connect it to a garden hose.
    5. Open the water supply and flush the tank for 5 to 10 minutes. You will notice that the outcoming water is cloudy. That’s how it’s supposed to be – no reason to worry.
    6. Disconnect the garden hose.
    7. Place the unit in the desired location.
    8. Close the main supply valve.
    9. Connect the unit to the main water line using the provided components. Make sure to not over-tighten the fittings. Also, do not use pipe dope. NSF-certified pipe primer, glue or plumber’s tape is fine.
    10. Support the inlet piping assembly.
    11. Open the main supply valve.
    12. Check for leaks.
    13. Open the closest faucet for 5 to 10 minutes to flush the entire system.

    The Package (Parts)

    • Descaler, 27″ x 46″ x 9″ (LxHxD)
    • EQ-304 sediment pre-filter
    • Pre-filter cartridge replacement package (4-pack)

    The installation kit includes:

    • Filter housing wrench
    • Ball type shut-off valve
    • Support bracket
    • 4x 3/4″ x 3″ nipples
    • 2x unions
    • Hose adaptor

    Programming, Settings & Maintenance

    The good news is that the SimplySoft water descaler is low maintenance. Basically, everything there is to do is change the cartridge of the sediment pre-filter as needed.

    So every time you can no longer detect the original white color of the filter, replace it with a new one.

    If you allow the sediment to accumulate for too long, it can cause clogging and decrease flow.

    What about programming and settings? Not required at all.


    A manual for the Aquasana SimplySoft can be found on the official product website.

    What We Don’t Like

    The first issue that we have with this product is that your warranty voids if you do the install yourself. This obviously means that you have to spend even more money than you already have – the system is not exactly cheap – for hiring a licensed plumber.

    What’s more, a handful of customers reportedly saw no difference in their water quality at all. They said that the SimplySoft is a waste of money and that a regular salt-based water softener works better for them.

    On top of that, changing the pre-filter can get a little messy with water spraying all over.

    Our Verdict

    While for some customers the Aquasana SimplySoft did not seem to work, the majority is happy about reduced scaling with no more hard water deposits on surfaces such as bathroom fixtures. For them, the system works exactly as advertised – you can’t ask for more than that!

    We just wished that it was a tad more affordable, because you also have to calculate the costs for installation. If money is not an issue and you are looking for a salt-free water softener, you really can’t go wrong with this unit. Our verdict: 4 out of 5 stars.

    Looking for More Aquasana Information & Reviews?

    You can find many more Aquasana water treatment systems here!

    Click this link to discover our top 10 water softeners.

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    This completes our Aquasana water softener review. If you have any questions, please don’t hesitate to leave a comment below!

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