Genesis Premier Review – Best Selling Water Softener (2019)

Genesis Premier Water Softener Review

One of the Best Sellers: Genesis Premier

  •    Price: $$
  •    Flow Rate: 11.2 gpm
  •    Capacity: 40,000 Grains
  •    No. of People: up to 4
  •    Metered Regen:

The Genesis Premier is a digital-metered on-demand water softener that uses upflow regeneration (a.k.a. upflow brining) for improved water and salt efficiency – more on that below.

The system which is sold by Discount Water Softeners is available in 5 different softening capacities:

  • 24,000 grains
  • 40,000 grains
  • 64,000 grains
  • 80,000 grains
  • 96,000 grains

This means that it’s suited for families of all sizes. For example: The 24,000-grain version is ideal for households of 1 or 2 people. The 48,000-grain unit is large enough for 3 to 4 residents living under the same roof.

For this review, we are going to use the 40,000-grain system as our reference.

It provides a service flow rate of 11.2 gpm which should be sufficient for families of up to 4.

As mentioned before, the Genesis Premier softener works with upflow regeneration. According to the seller, this helps you to save up to 75% salt and 64% water on every single regen cycle.

Based on a minimum life expectancy of 15 years, you will save up to 8,280 lbs. of salt and 32,400 gallons of water compared to a downflow system, says Discount Water Softeners.

And indeed, customers have confirmed that after making the switch their new Genesis Premier uses significantly less salt compared to their old softener. However, some experts remain skeptical.

They claim that counter-flow regeneration only works properly if the softening resin is in a packed bed. In a non-packed bed, it’s even worse. Furthermore they state that upflow brining is more of a marketing hype and the efficiency gain is marginal at best, especially for residential applications.

For all we know, it’s certainly possible to achieve high salt efficiency with almost any softener with the right programming.

FYI: Upflow regeneration means that the resin is regenerated from the bottom up instead of top down. This allows for a more precise recharge and preserves unused softening beads from unnecessary ion exchange.

Aside from upflow or downflow regeneration, the Genesis Premier is engineered and assembled in the U.S. Plus you get a lifetime warranty on the resin and brine tank and 10 years on the control head.

What We Like

There are a couple of additional benefits that this softener provides:

  • For one, the shipping is super fast.
  • The resin is more durable when dealing with chlorinated water or chloramines – great if you are on a municipal supply.
  • There are extra features for added convenience, such as automatic system refreshes that will flush stagnant water after 7 days of non-use to prevent bacterial growth and a quick recharge function to restore the system whenever it drops below 3% remaining softening capacity.
  • The system is certified by the WQA according to NSF 44 for effective reduction of hardness minerals.
  • And lastly, you get a washable neoprene tank jacket that reduces tank sweating.

Genesis Premier Water Softener Review

Installation + Startup Instructions

Of course, the most important question is whether or not you will be able to install the Genesis Premier water softener yourself.

Well, it was designed to make installation easier and faster than ever, but you definitely need some prior DIY experience if you want to pull this off.

And yes, the unit can be installed outside as long as it’s shielded from the weather & sunlight and it does not freeze.

The following instructions are supposed to give you a basic idea of what the setup process looks like:

If a softener is not equipped with a bypass valve, we recommend you provide for one for ease of maintenance. Also, make sure to comply with local plumbing codes.

Where to Install

Discount Water Softeners recommends to place the system as close as possible to the pressure tank if you are on a well or water meter if you are on city water. It also requires a nearby drain and an electric outlet.

It would also makes sense to keep outside outlets on hard water so save on salt.

For more information, definitely check out the instruction manual.

The Setup

  1. If you have an electric hot water tank, turn off the power to avoid any damage.
  2. If you are on a private well, turn off the pump and close the main supply valve. For municipal water, just close the main valve.
  3. Release the pressure in the plumbing system by opening a cold water faucet until the flow stops.
  4. Place the resin and brine tank on a flat, clean and level surface.
  5. Apply lubricant (included) to all 4 control valve O-ring seals.
  6. Attach the upper screen cone (included) to the bottom of the control valve. Attach the control valve to the resin tank turning it clockwise.
  7. Connect the inlet and outlet ports using appropriate fittings.
  8. Hook up the unit to your main water line. You can use the Quick Pro Connector Kit here (optional).
  9. Set the unit into BYPASS position with the help of the Allen Key (included).
  10. Connect the drain line to the drain elbow. Secure with a hose clamp.
  11. Route the drain line to the drain and secure it, so that it does not move. Make sure that there is an air gap to prevent backflow into the system.
  12. Connect the brine line to the brine elbow assembly by using the tube insert (included).
  13. Slowly open the main water supply valve. Open the nearest soft cold water tap for a couple of minutes to remove any air or installation debris.
  14. Fill about 5 gallons of water into the brine tank. Then add at least 40 lbs of salt.
  15. Plug in the power transformer.
  16. Press the MANUAL REGEN button for 5 seconds. As soon as the BRINE cycle begins counting down, press any button to skip.
  17. In the BACKWASH cycle, slowly open the inlet on the bypass valve.
  18. Let the system run through a complete BACKWASH.
  19. Once in the REFILL cycle, check that water is running into the salt tank.
  20. Once the refill cycle is completed, the valve will automatically switch to SERVICE. This is when you have to open the bypass outlet valve. Open the nearest soft water faucet and allow the water to run until clear.
  21. Proceed with the system programming.
  22. After 6 hours, initiate a manual regeneration cycle by holding down the REGEN button for about 3 seconds.

Video

The seller has provided the following installation video:

The Package (Parts)

  • Genesis Premier control head
  • 10% Crosslink high durability resin, 1.25 cu. ft., made in U.S.
  • 1″ bypass with integrated turbine meter
  • 10″ x 44″ resin tank
  • black tank neoprene jacket
  • 18″ x 33″ brine tank, holds up to 240 lbs of salt

Programming, Settings & Maintenance

The Genesis Premier softener allows you to set custom cycle settings for the most efficient salt and water usage saving you time and money.

And the good news is that you have to make these settings only once and then you can forget about them.

First, you will have to set the time of the day, followed by your water hardness and the number of people living in your home. Additional settings are your water type (municipal or well) and regen time.

As for system maintenance, remember to fill up the brine tank with new salt every once in a while. This is also the best time to check for a salt bridge.

In case there is lots of sediment or silt in your water, you might have to clean the injector assembly on the right side of the control valve.

Manual

A manual for the Genesis Premier can be downloaded here: https://www.discountwatersofteners.com/content/manuals/GenesisUpFlowAndPremierManual-0916-6.pdf

What We Don’t Like

Unfortunately, the Premier is quite pricey, even for a salt-based system.

With that in mind, not every user saw considerable less salt usage and by no means close to 75 percent as advertised.

One minor setback are the installation diagrams and instructions which could be a bit more detailed.

Our Verdict

All in all, the majority of users seem to be more than happy with their purchase and would recommend the Genesis Premier salt softener to anyone with hard water problems.

They also said that the seller’s customer support is reliable for the most part and that the system will save them enough money on salt to pay for itself in the long run.

The only real issue that we see is the high price tag. Our rating: 4 stars!

Looking for More Genesis Softener Reviews?

Sure, you can find more reviews of Genesis softeners by following this link: best-osmosis-systems.com/genesis-water-softener-reviews/

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This completes our Genesis Premier review. If you have any questions, please don’t hesitate to leave a comment below!

Leave a Comment:

2 comments
Barbara Sarna says a few months ago

Do you sell your Genesis water softener s on eBay? I saw some sold on eBay buy I’m not sure if that’s the same quality or may not be original product?

Reply
    Gene says a few months ago

    Hey Barbara,
    We don’t sell any water softeners at all. We only review them.

    Reply
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