Reviews: Our Top 3 Genesis Water Softeners – Updated 2019

Discount Water Softeners, Inc. is the only company that’s currently selling Genesis softeners (the seller also handles all warranty issues).

The actual manufacturer remains unknown, however, due to proprietary reasons. What we do know is that all models are engineered and assembled in the U.S.

Discount Water Softeners itself has been in business for more than 20 years and is based in Huntley, IL.

In this review series, we are going to take a look at

Why Genesis?

What are the benefits of choosing a Genesis water softener over any other system out there?

  • Engineered and assembled in USA – Like we said, Genesis softeners are engineered and assembled in the USA.
  • Ease of Use – The programming is a breeze. You have to make the basic settings only once and then can forget about them. For system maintenance, all you need to remember is to refill the salt reservoir before it’s empty.
  • DIY Ready – Hooking up a Genesis softener is not exactly a piece of cake, but if you are handy with tools and have the dedication and patience that’s required, there is no reason not to give it a shot.
  • Eco-Friendliness – The softeners are digital metered and use upflow regeneration saving salt and water in each recharge cycle which in turn saves you money.
  • Warranty – There is a 10-year limited warranty on the digital control unit and limited lifetime warranty on the tanks.
  • Ready for Well Use – Except for the Genesis Duo, both the Genesis Premier and Revolution are suited for well use.

Reviews of Genesis Water Softeners

Genesis Premier

One of the Best Sellers: Genesis Premier

Read Our Review

  •    Price: $$
  •    Flow Rate: 11.2 gpm
  •    Capacity: 40,000 Grains
  •    No. of People: up to 4
  •    Metered Regen:
Genesis Revolution

Highest Flow Rate: Genesis Revolution

Read Our Review

  •    Price: $$$$
  •    Flow Rate: 23 gpm
  •    Capacity: 80,000 Grains
  •    No. of People: 5+
  •    Metered Regen:
Genesis Duo

Softener-Filter Combo: Genesis Duo

Read Our Review

  •    Price: $$$$
  •    Flow Rate: 7.4 gpm
  •    Capacity: 40,000 Grains
  •    No. of People: up to 3 (4)
  •    Metered Regen:

1. The Genesis Premier

Best For:

  • Medium to very hard water
  • Small to large families (depends on what system size you choose)

In a Nutshell:

The Genesis Premier is available with 5 different resin tank sizes, from 24,000 to 96,000 grains, and works with digital metered upflow regeneration for maximum salt and water efficiency during recharge.

Although there is a bit of a controversy around upflow regeneration, the technology is likely to save you some money due to the reduced resource usage.

In addition, the Genesis Premier works with high-durability resin which is more resistant to chlorine and chloramines, making it the ideal choice for municipal water supplies – private wells are fine, too.

And there are other features that will make your life a lot easier, such as the automatic system refresh function that flushes stagnant water after 7 days of non-use to prevent bacterial growth.

And finally, the system is certified according to NSF Standard 44 that guarantees effective hardness reduction.

Genesis Premier

Pros & Cons

Pros
  • Many different sizes for you to choose from
  • Digital control head for quick & easy setup
  • Metered + upflow regen for reduced water and salt usage
  • Ready for DIY install
  • Quiet operation
  • Low in maintenance
  • Covered by warranties
  • High-durability resin for chlorine and chloramines
  • NSF Standard 44 certified for effective hardness reduction

Cons
  • Mixed opinions about customer service
  • Relatively pricey
  • Instruction manual needs to be revised

Read our full review here or

2. The Genesis Revolution

Best For:

  • Medium to very hard water
  • Mid-sized to large families (depends on what size you choose)

In a Nutshell:

The Genesis Revolution has the largest internal ports of all Genesis water softeners. Thus it allows for the highest flow rates and is therefore ideal for large families living in homes with multiple bathrooms.

There are three different resin tank sizes you can choose from and again we have a metered digital control head in combination with upflow regeneration to achieve optimum regeneration efficiency.

Which is not only easy on your wallet, by the way, it also prevents excessive salt from leaching into our water supplies or your sewage system that will eventually end up in our surface or groundwater sources.

How much salt and water can be saved? Up to 75% salt and 64% water, according to the seller. We think this is a bit over the top to be honest, but even minor savings are already worth it!

Besides, we have the same extra features that the Genesis Premier comes with, like the automatic resin flush after 7 days of disuse for added convenience.

Plus you get the high-durability resin which is more resistant to chlorine and other chemicals which can be found in almost all municipal supply systems.

Min/max water pressure: 30 to 125 psi.

Genesis Revolution

Pros & Cons

Pros
  • Large ports for highest flow rates
  • Many different sizes for you to choose from
  • Digital control head for quick & easy setup
  • Metered + upflow regen for reduced water and salt usage
  • Ready for DIY install
  • Quiet operation
  • Low in maintenance
  • Covered by warranties
  • High-durability resin for chlorine and chloramines

Cons
  • Mixed opinions about customer service
  • Relatively pricey

Read our full review here or

3. The Genesis Duo

Best For:

  • Medium to very hard water
  • Small to large families (depends on what size you choose)

In a Nutshell:

What makes the Genesis Duo special is that it combines a regular water softener with a whole house pre-filter stage for the elimination of chlorine and chloramines.

The goal: Increase the lifespan of the softening resin.

The system uses catalytic carbon as its filter media which is the reason why it’s not the right choice if you have high iron content in your water or if you are on a non-chlorinated well.

As we are already used to, you can choose from different-sized resin tanks with varying capacities.

  • High-durability resin? Check!
  • Digital metered + upflow regeneration? Check!
  • All components NSF approved for safety and effectiveness? Yep!
  • Warranty coverage for the control head & tanks? Yes!

Genesis Duo

Pros & Cons

Pros
  • Many different sizes for you to choose from
  • Digital control head for quick & easy setup
  • Metered + upflow regen for reduced water and salt usage
  • Ready for DIY install
  • Quiet operation
  • Low in maintenance
  • Covered by warranties
  • High-durability resin for chlorine and chloramines
  • Filter stage extends softening resin lifespan

Cons
  • Mixed opinions about customer service
  • Relatively pricey
  • Instruction manual needs to be revised
  • Not for private wells without chlorination and/or high iron content

Read our full review here or

Looking for More Reviews?

Not exactly what you were looking for? You can find our reviews of the best water softeners here.

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If you have any questions about the Genesis Premier, Revolution or Duo, or any other softener really, please don’t hesitate to leave a comment below!

And remember to revisit this page from time to time, as we are going to add new reviews of Genesis water softeners occasionally.

Leave a Comment:

2 comments
Jim Walker says 7 months ago

I have a Genisus Duo Water Softner which I bought thru “discount Water Softners. It is not working as it will not draw from the Brain Tank. Discount Water Softners is very slow to respond. Where to go to get it fixed? THANK YOU JIM WALKER

Reply
    Gene says 7 months ago

    Jim,
    Why don’t you check out our water softener troubleshooting and repair guide? It might help.

    Reply
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