The Morton System Saver M27 is a 27,000-grain softening unit that works on both city and well water sources.
It’s manufactured in Ripley, MS – love it – and has a compact space-saving design that also makes the installation a lot easier.
What’s more, the M27 has a maximum hardness removal capacity of up to 95 grains per gallon, which is considered exceptionally hard water.
Using an ion exchange process, it’ll remove calcium and magnesium from your water to reduce scaling and increase the longevity of your plumbing system and household appliances.
You will also notice a decrease or complete absence of stains on your kitchen and bathroom fixtures and clothing, and your skin will benefit, too.
The softener is rated at 6.5 gallons per minute service flow rate, making it a great fit for families of 4 or less.
By the way, clear-water iron will be taken care of, as well. Up to 7 ppm should not be a problem – that’s the system’s maximum reduction capacity according to WQA test data. As always, red-water iron, iron bacteria and organic iron won’t be affected.
The minimum/maximum water pressure at which this system can operate is 20 to 125 psi.
And lastly, you get a 10-year limited warranty on the tank + 1 year on other parts.
What type of salt should you be using?
Morton recommends System Saver II Pellets. If that is unavailable, any clean pellet-style softening salt should do the trick.
There are three main advantages that we wanted to mention here:
Generally speaking, single-tank water softeners are much easier to hook up than those that come with a separate brine tank.
So if you are an experience DIYer and maybe even have completed some smaller plumbing projects, you should not have any problems installing the Morton M27.
The provided instructions are decent.
To give you a better idea of what to expect, here is a basic outline of the process:
If a softener is not equipped with a bypass valve, we recommend you provide for one for ease of maintenance. Also, make sure to comply with local plumbing codes.
Michael from Trust Me, I’m An Idiot does a great job at explaining how to install a Morton softener. The model featured in the video is the M34, so not the exact same, but it should do the job.
The Morton M27 can be programmed in 3 easy steps.
First, you have to set the time of day. If the display does not say “PRESENT TIME“, press the SELECT button until it does. Set the current time using the UP and DOWN buttons. Hit SELECT.
Next, insert your hardness level in grains per gallons. Again, use the UP and DOWN buttons. Hit SELECT.
The M27 automatically regenerates when it needs to based on your water usage. You can set the time of day when you want these recharge cycles to start. Use the UP and DOWN buttons. Remember that the unit won’t be able to provide any softened water while regenerating, so any time during the night is always a great idea. Hit SELECT.
You can also activate additional features such as salt efficiency.
You can find an instruction manual for Morton softener models M20, M27, M30, M34 and MC30 here.
It’s funny, some customers say that Morton made it difficult for them to make a warranty claim. They state that the service is downright awful. Other users couldn’t be more happy with the support the company provided.
Apart from that, the installation instructions could be a bit more detailed on several points.
Sure, every product has its quirks. But in the case of the Morton M27, the drawbacks seem to almost outweigh the benefits, at least according to the overall customer satisfaction.
In our opinion, opting for another Morton softener model or choosing a different manufacturer/brand altogether might be a good idea. So do yourself a favor and look around for a bit before you make your final buying decision.
If this was not quite what you were looking for, definitely check out our other reviews of Morton water softeners!
This completes our Morton M27 water softener review. If you have any questions, please don’t hesitate to leave a comment below!