Top 3 WaterBoss Water Softener & Iron Removal System Reviews

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We couldn’t find out much about WaterBoss, Inc., a water softening and filtration equipment supplier.

All we know is that the company was established in 1990 and has between 50 and 99 employees. Other than that, the headquarter is based in Groveport, Ohio. (Source)

WaterBoss currently offers three different water softeners for residential use:

Why WaterBoss?

What are the benefits of choosing a WaterBoss softener over any other system on the market?

  • Made in USA – WaterBoss softeners are made in USA.
  • NSF Certification – The WaterBoss 700, 900 and 950 are certified according to NSF Standard 44 for barium and radium 226/228 reduction. This is important if you are planning to also drink the softened water.
  • Ease of Use – They are easy to program.
  • DIY Install – Almost anybody with minimal tools can install one of these softeners without the need to pay for a professional handyman. A bypass valve is built in already.
  • No Waste & Eco-Friendliness – WaterBoss softeners use demand initiated regeneration, so they don’t waste salt or water during regeneration cycles.
  • Warranty – Yes, there is a 3-year warranty (limited) on mechanical parts and electronics and 10 years on the tank and outlet cabinet. The bad news is that WaterBoss does not always seem to honor its own conditions.
  • Ready for Well Applications– Except for the 950, both the WaterBoss 700 and 900 can handle clear-water iron of up to 10 parts per million.
  • Compactness – The single-tank design saves you a lot of space in your garage or basement.

Reviews of WaterBoss Water Softeners

Water Boss review - model 700

For City & Well Water Applications: WaterBoss 700

Read Our Review

  •    Price: $$
  •    Flow Rate: 8 gpm
  •    Capacity: 22,100 Grains
  •    No. of People: up to 4
  •    Metered Regen:
Water Boss review - model 900

Highest Softening Capacity: WaterBoss 900

Read Our Review

  •    Price: $$
  •    Flow Rate: 8 gpm
  •    Capacity: 36,400 Grains
  •    No. of People: up to 4
  •    Metered Regen:
Water Boss review - model 950

Whole House Softener + Chlorine Filter: WaterBoss 950

Read Our Review

  •    Price: $$
  •    Flow Rate: 8 gpm
  •    Capacity: 22,100 Grains
  •    No. of People: up to 4
  •    Metered Regen:

1. The WaterBoss 700

Best For:

  • Medium to very high hardness
  • Small to medium-sized families with up to 4 members
  • Clear-water iron content of up to 10 ppm

In a Nutshell:

The first WaterBoss softener that we want to discuss is the model 700, a 22,000-grain whole house system that also reduces iron content.

The provided water flow rate is 8 gallons per minute, which should be enough for households with up to 4 residents.

The maximum hardness level that the 700 can handle is 70 gpg. However, please note that in order for this softener to function properly a water pH of 7 or higher is required.

A nice-to-have feature is the built-in sediment pre-filter that traps contaminants down to a size of 20 microns, which will likely increase the unit’s lifespan by a couple of years – especially if you are on a private well.

In order to reduce resource consumption, WaterBoss designed this softener to recharge based on your previous usage. Which means that neither salt nor water is wasted during regen.

This measure will not only prevent excessive salt from entering our supply systems and end up in our fresh and groundwater sources, it’ll also save you money.

Exact grain capacity: 22,100

WaterBoss reviews - model 700

Pros & Cons

Pros
  • Made in the USA
  • Digital control head for quick & easy setup
  • Metered for less resource usage (only regenerates when necessary)
  • Can be installed DIY-style
  • NSF Standard 44 certified
  • Quiet operation
  • Low in maintenance

Cons
  • Complaints about salty water, failing resin tanks and flooded basements, and complete system breakdowns
  • Can be difficult to claim warranty
  • Mixed customer ratings
  • Expensive replacement parts
  • Not the best customer service we’ve ever witnessed

Read our full review here or

2. The WaterBoss 900

Best For:

  • Medium to very high hardness
  • Small to medium-sized families with up to 4 members
  • Clear-water iron content of up to 10 ppm

In a Nutshell:

Next we have the WaterBoss 900, which is another whole house water softener-filter combo. This time the softening capacity is a little higher: 36,400 grains.

Still, due to the relatively low flow rate of 8 gpm, this unit is not suited for larger households with more than 4 people.

The limit as far as water hardness is concerned is 90 grains per gallon, which is considered extremely hard water. Iron in concentrations of up to 10 ppm (only ferrous iron) will also be eliminated.

Again, we have a built-in sediment pre-filter trapping all contaminants larger than 20 microns – great if you are on a well and want to protect your other household appliances. And don’t worry, cartridge replacements or something like that are not required.

When performing at its best, the 900 uses up to 75% less salt during regeneration than competing softeners. One of the requirements for this: A water pH-level of at least 7.

And yes, this is another softener that works with demand initiated regeneration to prevent salt and water wastage.

Exact grain capacity: 36,400

WaterBoss reviews - model 900

Pros & Cons

Pros
  • Made in the USA
  • Digital control head for quick & easy setup
  • Metered for less resource usage (only regenerates when necessary)
  • Can be installed DIY-style
  • NSF Standard 44 certified
  • Quiet operation
  • Low in maintenance

Cons
  • Issues with damaged parts upon arrival, flimsy connectors and malfunctioning control heads
  • Can be difficult to claim warranty
  • Mixed customer ratings
  • Expensive replacement parts
  • Not the best customer service we’ve ever witnessed

Read our full review here or

3. The WaterBoss 950

Best For:

  • Medium to very hard city water
  • Small to medium-sized families with up to 4 members
  • Reduces chlorine of up to 3 ppm

In a Nutshell:

And finally: The WaterBoss 950.

The WaterBoss 950 was designed for city water use only. And because it comes with a built-in charcoal filter bed, it also helps to get rid of chlorine taste and odor (up to 3 ppm), which makes it ideal for drinking water applications.

The regular softening capacity is 22,100 grains with a maximum hardness limit of 35 gpg.

As we are already used to, 8 gallons per minute flow rate should be enough for up to 4 people using multiple water outlets at the same time.

Anything above that and you are likely to see a drop in pressure and flow.

WaterBoss reviews - model 950

Pros & Cons

Pros
  • Made in the USA
  • Digital control head for quick & easy setup
  • Metered for less resource usage (only regenerates when necessary)
  • Can be installed DIY-style
  • NSF Standard 44 certified
  • Quiet operation
  • Low in maintenance

Cons
  • Missing/broken parts being shipped
  • Incidences of complete system failure
  • Leaking resin bins
  • Dead circuit-boards
  • Can be difficult to claim warranty
  • Mixed customer ratings
  • Expensive replacement parts
  • Not the best customer service we’ve ever witnessed

Read our full review here or

Looking for More Reviews?

You can find our top 10 water softeners here: https://www.best-osmosis-systems.com/water-softener-reviews/

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If you have any questions about the WaterBoss 700, 900 or 950 or any other WaterBoss softener really, please don’t hesitate to leave a comment below!

And remember to revisit this page from time to time, as we are going to add new reviews of WaterBoss water softeners occasionally.

About the Author Gene Fitzgerald

Gene Fitzgerald has been with BOS since the very beginning. She is head of content creation and has fully immersed herself into the home water treatment industry only to become an expert herself. Outside of BOS, Gene loves reading books on philosophy & social issues, making music, and hiking.
Learn more about Gene and the rest of the BOS Team.

Gene

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