Top 3 WaterBoss Water Softener & Iron Removal System Reviews

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We couldn’t find out much about WaterBoss, Inc., a water softening and filtration equipment supplier.

All we know is that the company was established in 1990 and has between 50 and 99 employees. Other than that, the headquarter is based in Groveport, Ohio. (Source)

WaterBoss currently offers three different water softeners for residential use:

WaterBoss Water Softener Overview

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ModelOur RatingPriceTypeWater ForCapacityModel
WaterBoss Review - Model 700
WaterBoss 700 Water Softener

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$$Salt-Based Ion ExchangeUp to 4 People (8 gpm)22,100 GrainsWaterBoss Review - Model 700
WaterBoss 700 Water Softener

Our Rating:
Price: $$
Type: Salt-Based Ion Exchange
Water For: Up to 4 People (8 gpm)
Capacity: 22,100 Grains

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WaterBoss 900 Water Softener
WaterBoss 900 Water Softener

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$$Salt-Based Ion ExchangeUp to 4 People (8 gpm)36,400 GrainsWaterBoss 900 Water Softener
WaterBoss 900 Water Softener

Our Rating:
Price: $$
Type: Salt-Based Ion Exchange
Water For: Up to 4 People (8 gpm)
Capacity: 36,400 Grains

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WaterBoss 950 Water Softener
WaterBoss 950 Water Softener + Whole House Filter

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$$Salt-Based Ion ExchangeUp to 4 People (8 gpm)22,100 GrainsWaterBoss 950 Water Softener
WaterBoss 950 Water Softener + Whole House Filter

Our Rating:
Price: $$
Type: Salt-Based Ion Exchange
Water For: Up to 4 People (8 gpm)
Capacity: 22,100 Grains

Read Review

Reviews of WaterBoss Water Softeners

1. The WaterBoss 700 Water Softener

The first WaterBoss softener that we want to discuss is the model 700, a 22,000-grain whole house system that also reduces iron content.

The provided water flow rate is 8 gallons per minute, which should be enough for households with up to 4 residents.

The maximum hardness level that the 700 can handle is 70 gpg. However, please note that in order for this softener to function properly a water pH of 7 or higher is required.

A nice-to-have feature is the built-in sediment pre-filter that traps contaminants down to a size of 20 microns, which will likely increase the unit’s lifespan by a couple of years – especially if you are on a private well.

In order to reduce resource consumption, WaterBoss designed this softener to recharge based on your previous usage. Which means that neither salt nor water is wasted during regen.

This measure will not only prevent excessive salt from entering our supply systems and end up in our fresh and groundwater sources, it’ll also save you money.

Exact grain capacity: 22,100

WaterBoss 700 Water Softener

WaterBoss 700

Price:$$
Type:Salt-Based Ion Exchange
Ideal For:Up to 4 People (8 gpm)
Capacity:22,100 Grains

Our Rating

Pros

  • Made in the USA
  • Digital control head for quick & easy setup
  • Metered for less resource usage (only regenerates when necessary)
  • Can be installed DIY-style
  • NSF Standard 44 certified
  • Quiet operation
  • Low in maintenance

Cons

  • Complaints about salty water, failing resin tanks and flooded basements, and complete system breakdowns
  • Can be difficult to claim warranty
  • Mixed customer ratings
  • Expensive replacement parts
  • Not the best customer service we’ve ever witnessed

→ Read Our Full WaterBoss 700 Review Here

2. The WaterBoss 900 Water Softener

Next we have the WaterBoss 900, which is another whole house water softener-filter combo. This time the softening capacity is a little higher: 36,400 grains.

Still, due to the relatively low flow rate of 8 gpm, this unit is not suited for larger households with more than 4 people.

The limit as far as water hardness is concerned is 90 grains per gallon, which is considered extremely hard water. Iron in concentrations of up to 10 ppm (only ferrous iron) will also be eliminated.

Again, we have a built-in sediment pre-filter trapping all contaminants larger than 20 microns – great if you are on a well and want to protect your other household appliances. And don’t worry, cartridge replacements or something like that are not required.

When performing at its best, the 900 uses up to 75% less salt during regeneration than competing softeners. One of the requirements for this: A water pH-level of at least 7.

And yes, this is another softener that works with demand initiated regeneration to prevent salt and water wastage.

Exact grain capacity: 36,400

WaterBoss Model 900 Water Softener

WaterBoss 900

Price:$$
Type:Salt-Based Ion Exchange
Ideal For:Up to 4 People (8 gpm)
Capacity:36,400 Grains

Our Rating

Pros

  • Made in the USA
  • Digital control head for quick & easy setup
  • Metered for less resource usage (only regenerates when necessary)
  • Can be installed DIY-style
  • NSF Standard 44 certified
  • Quiet operation
  • Low in maintenance

Cons

  • Issues with damaged parts upon arrival, flimsy connectors and malfunctioning control heads
  • Can be difficult to claim warranty
  • Mixed customer ratings
  • Expensive replacement parts
  • Not the best customer service we’ve ever witnessed

→ Read Our Full WaterBoss 900 Review Here

3. The WaterBoss 950 Water Softener & Whole House Filter

And finally: The WaterBoss 950.

The WaterBoss 950 was designed for city water use only. And because it comes with a built-in charcoal filter bed, it also helps to get rid of chlorine taste and odor (up to 3 ppm), which makes it ideal for drinking water applications.

The regular softening capacity is 22,100 grains with a maximum hardness limit of 35 gpg.

As we are already used to, 8 gallons per minute flow rate should be enough for up to 4 people using multiple water outlets at the same time.

Anything above that and you are likely to see a drop in pressure and flow.

WaterBoss 950 Water Softener

WaterBoss 950

Price:$$
Type:Salt-Based Ion Exchange
Ideal For:Up to 4 People (8 gpm)
Capacity:22,100 Grains

Our Rating

Pros

  • Made in the USA
  • Digital control head for quick & easy setup
  • Metered for less resource usage (only regenerates when necessary)
  • Can be installed DIY-style
  • NSF Standard 44 certified
  • Quiet operation
  • Low in maintenance

Cons

  • Missing/broken parts being shipped
  • Incidences of complete system failure
  • Leaking resin bins
  • Dead circuit-boards
  • Can be difficult to claim warranty
  • Mixed customer ratings
  • Expensive replacement parts
  • Not the best customer service we’ve ever witnessed

→ Read Our Full WaterBoss 950 Review Here

WaterBoss Review: Why WaterBoss?

What are the benefits of choosing a WaterBoss softener over any other system on the market?

  • Made in USA – WaterBoss softeners are made in USA.
  • NSF Certification – The WaterBoss 700, 900 and 950 are certified according to NSF Standard 44 for barium and radium 226/228 reduction. This is important if you are planning to also drink the softened water.
  • Ease of Use – They are easy to program.
  • DIY Install – Almost anybody with minimal tools can install one of these softeners without the need to pay for a professional handyman. A bypass valve is built in already.
  • No Waste & Eco-Friendliness – WaterBoss softeners use demand initiated regeneration, so they don’t waste salt or water during regeneration cycles.
  • Warranty – Yes, there is a 3-year warranty (limited) on mechanical parts and electronics and 10 years on the tank and outlet cabinet. The bad news is that WaterBoss does not always seem to honor its own conditions.
  • Ready for Well Applications– Except for the 950, both the WaterBoss 700 and 900 can handle clear-water iron of up to 10 parts per million.
  • Compactness – The single-tank design saves you a lot of space in your garage or basement.
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If you have any questions about the WaterBoss 700, 900 or 950 or any other WaterBoss softener really, please don’t hesitate to leave a comment below!

And remember to revisit this page from time to time, as we are going to add new reviews of WaterBoss water softeners occasionally.

About the Author Gene Fitzgerald

Gene Fitzgerald has been with BOS since the very beginning. She is head of content creation and has fully immersed herself into the home water treatment industry only to become an expert herself. Outside of BOS, Gene loves reading books on philosophy & social issues, making music, and hiking.
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