Written by: Gene Fitzgerald // Expert Fact-Checking: Buddhini Dolapihilla, MBSS // Last Updated: Aug 4, 2023
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With the WHES water softener series, Whirlpool tries to provide the perfect solution for any home with hard water problems – whether that’s well or municipal tap water.
The WHES33 model which we are going to review today has been rated “Best Buy” by a leading consumer magazine and comes with a capacity of 33,000 grains (.88 cubic feet).
Whirlpool WHES33 |
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Price: | $$ |
Flow Rate: | 8 gpm |
Capacity: | 33,000 Grains |
# of People: | 1-4 |
Metered Regen: | |
NSF: | 44 |
Our Rating
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33,000 grains means that the system is suited for small to medium-sized families with up to 4 people and a maximum water hardness of 105 grains per gallon (gpg).
Now 105 gpg is extremely high and luckily the exception rather than the rule. The majority of people struggling with hard water usually face between 7 and 14 gpg.
Back to the WHES33.
It’s built in the U.S., it’s a single-tank system so it takes up less space in your garage or basement, and it’s WQA tested and certified to guarantee optimum performance and water safety.
The Whirlpool WHES33 provides all the benefits of soft water:
You should also be aware of the fact that hard water can cause scaling in your plumbing and water using appliances, such as your dish washer and water heater. More often than not, this forces them to work harder and thus consume more energy (up to 30 percent).
Another advantage is that a softener can increase the lifespan on these appliances by as much as 50 percent.
Apart from softening, the Whirlpool WHES33 can also be used to reduce iron content in water – up to 9 ppm of ferrous a.k.a. clear-water iron is feasible. Iron bacteria, organic iron and ferric (red-water iron) won’t be affected.
We also wanted to mention Whirlpool’s 6th Sense Technology here. We know, 6th Sense Technology – what does that even mean?
Basically, it allows the softener to “learn and predict your water usage“, according to Whirlpool. (Source) The system then automatically calculates when regen is most effective, how much salt is required and only uses what is necessary.
All in all, you can find similar features also in other water softeners, such as Fleck. Which does not mean that we think this technology is not good – it sure is! It helps you to save money by saving salt and water and therefore also benefits the environment.
Did we mention the full 1-year warranty covering all parts? You also get 3 years (limited) on electronics and 10 years (limited) on the tank.
First or all, the WHES33 comes with detailed instructions and everything else that’s needed to hook it up, so even if you are not a DIY guy, you can install it yourself.
Is prior plumbing experience necessary? Definitely not. How much time is required: One afternoon is usually enough.
If you are unsure about your next step(s), remember that you can always get in contact with Whirlpool’s water treatment professionals at (866) 986-3223.
Here are some step-by-step instructions:
If a softener is not equipped with a bypass valve, we recommend you provide for one for ease of maintenance. Also, make sure to comply with local plumbing codes.
Your first task is to find a suitable location where it doesn’t freeze and without direct sunlight.
Also, there has to be a power supply plus a drain nearby.
It also makes sense to go with a place in front of the water heater close to where the feed water enters your home, so all of it gets softened before being distributed.
To start the softener:
The following video is the only valuable one we could find on YouTube that explains how to install a Whirlpool softener. It’s not perfect, but it’ll help you to get a basic idea of how the setup works:
All parts required to assemble and install this unit are included in the package.
All Whirlpool water softeners feature an easy to use digital display that allows for quick programming without the need for professional assistance.
Simply make your preferred settings according to the manual and never touch the console again:
For maintenance, remember to always have a sufficient amount of salt in the brine tank. An indicator light will start flashing whenever you are running low. Also, make sure to break any salt bridges.
You can find a user manual for the Whirlpool WHES33 here: Manual
What we don’t like? Nothing except the ordinary. Some users struggled with leaks, others with a broken display.
It might be worth considering extending your warranty – you know, just in case…
A low price tag meets quality built. If it was not for the issues that some customers had, we would have rated this water softener with 5 stars instead of 3.5!
In our opinion, the Whirlpool WHES33 is best for people living in mid-sized homes with very high hardness levels.
This completes our Whirlpool WHES33 review. If you have any questions, please don’t hesitate to leave a comment below!
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