Today we are going to review the Kenmore 38300 24,000 Grain High-Efficiency Water Softener.
The unit applies ion exchange technology to reduce water hardness by removing minerals – first and foremost calcium and to some extent magnesium – responsible for scaling.
This not only increases the longevity of your plumbing and water-using appliances, it also helps with stains on dishes and fixtures, moisturizes your skin and softens your clothes and make them shine brighter.
You can even treat iron content of up to 3 ppm. As with most softeners, this only includes clear-water not red-water iron and no iron bacteria or organic iron.
Other than the Kenmore 38620 for example, the 38300 does not feature a filtration stage and it does not come with Smart Connect technology.
The latter lets you sync your smartphone with the unit in order to monitor its status and track salt level and usage and the like.
But it uses Intellisoft2 which reduces salt and water consumption for regeneration by up 20 (salt) respectively 32 (water) percent.
How is that possible? Three words: Demand-initiated regeneration, meaning that the system only regenerates when necessary.
The flow rate is a little more than seven gallons per minute, so enough for homes with a maximum of four residents and up to 35 gpg hardness level (more than sufficient in 90% of the cases).
The minimum/maximum water pressure limits are 20 – 120 psi. Exact grain capacity: 24,300.
We like about the Kenmore 38300 that the high-flow valve ensures optimum performance even at times of peak water demand.
In addition, the low-salt light alerts you whenever you are about to run out of salt – how convenient!
Also, the whole unit is certified against NSF Standard 44 and Standard 372. The former is for hardness reduction, efficiency and the reduction of barium and radium 226/228. Standard 372 guarantees material lead compliance making sure that no lead will leach into your water when it gets in contact with any system parts.
And last but not least, you get a 1-year limited warranty on labor and parts and 10 years on the tank.
Some prior plumbing experience would definitely help if you are thinking about installing this water softening system yourself, although this is not a necessity.
As long as you are handy around the house, have the dedication and times that’s required, and know how to hold a wrench, you should be able to set this system up within a couple of hours at max and save several hundred on the install cost.
The included manual will provide you with further guidance. Plus you can reach out to Sears’ tech support for further help.
The following steps will give you a better idea of what you need to do:
If a softener is not equipped with a bypass valve, we recommend you provide for one for ease of maintenance. Also, make sure to comply with local plumbing codes.
In order to find the best location for your softener, consider this:
Thanks to a built-in LCD screen, making the required softening settings according to your preferences could not be easier.
Simply press the SELECT button until the display says “PRESENT TIME“. Then use the UP and DOWN buttons to set the present time. If you press SELECT once more, you can set your hardness level.
Another push on the SELECT button brings you to the regeneration time settings. The final step is to choose the type of salt you want to use, either NaCl (sodium chloride) or KCl (potassium chloride).
As for maintaining the Kenmore 38300, remember to fill up the salt tank before it’s completely empty. That’s all!
If you are looking for a manual for the Kenmore 38300, you can find one here.
There were some issues with missing parts upon delivery. Other customers complained about pieces that were of sub-standard quality that caused leaking.
The Sears customer support isn’t always helpful either. On top of that, the company won’t always honor their own warranty.
The bottom line is most customers would recommend this unit to their friends and family – and so do we!
You get a great product at a great price that’s simple to install. The free delivery is the cherry on top. Our rating: 4.0!
Looking for more Kenmore water softener reviews? You can find them on this page!
This completes our Kenmore 38300 review. If you have any questions, please don’t hesitate to leave a comment below!